Platform Support

Operational Support

Technical guidance, deployment assistance, and operational resources for Tunnel platform operators.

Account & Authentication

Tunnel uses FIDO2/WebAuthn passkey authentication. Accounts are created with a username and passkey — no email or phone number required. Each device generates independent cryptographic identity on setup.

Device Management

Each device maintains independent key material through the Sesame protocol. New devices can be linked without sharing private keys. Compromised devices can be revoked independently without affecting other sessions.

Key Sovereignty

Encryption keys are generated and stored exclusively on your device. There is no server-side key escrow, no cloud backup of key material, and no recovery mechanism that bypasses device-level cryptography. This is by architecture.

Platform Access

Tunnel is accessible via the web platform at app.tunnelmessenger.com. Enterprise deployments operate on dedicated infrastructure. Contact us for private deployment options.

Enterprise & Deployment Support

For private infrastructure, organizational deployment, or technical architecture discussions.