Privacy Policy

Our Commitment

Tunnel is built on a simple principle: your conversations are yours alone. This privacy policy explains what data we collect, why we collect it, and how we protect it.

The short version: we collect as little as possible, we never sell your data, and we can't read your messages even if we wanted to.

Information We Collect

Account Information

When you create an account, we collect a username you choose. We do not require your phone number, email address, or real name.

Technical Data

We collect minimal technical data necessary for the service to function: device tokens for push notifications, connection timestamps, and basic server logs. This data is retained only as long as necessary and is never used for profiling.

Information We Don't Collect

• Message content (encrypted end-to-end)
• Your contacts or address book
• Location data
• Browsing history
• Advertising identifiers
• Biometric data

End-to-End Encryption

All messages, calls, and shared media are encrypted end-to-end. Your encryption keys are generated on your device and never leave it. This means we cannot read your messages, and neither can anyone who gains access to our servers. Your privacy is protected by mathematics, not just policy.

Data Retention

Messages are stored on our servers only until delivered, then immediately deleted. We retain minimal logs for security and abuse prevention, which are automatically purged after 30 days. Account information is retained until you delete your account.

Third Parties

We do not sell, rent, or share your personal information with third parties for marketing purposes. We use industry-standard infrastructure providers for hosting, bound by strict data processing agreements.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request deletion of your account and associated data
• Export your data in a portable format
• Object to any processing of your data

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes through the app or via email. Continued use of the service after changes constitutes acceptance of the new policy.

Contact

For privacy-related questions or requests, contact us at privacy@tunnelmessenger.com